:root{--firebrick: #A41E1E;--firebrick-dark: #6e1313;--firebrick-light: #c43030;--gold: #c9a96b;--gold-soft: #f0e6d2;--black: #0a0a0a;--ink: #1a1a1a;--muted: #6b6b6b;--line: #e6e6e6;--cream: #faf6ed;--bg: var(--cream);--card: #ffffff;--error: #c0382b;--radius: 10px;--shadow: 0 4px 20px rgba(0,0,0,.08)}*{box-sizing:border-box}html,body,#root{margin:0;padding:0;min-height:100%;background:var(--bg);color:var(--ink);font-family:Poppins,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-size:16px;line-height:1.5}button{font-family:inherit}.page{max-width:720px;margin:0 auto;padding:32px 16px 64px}.site-header{background:var(--black);padding:14px 24px;display:flex;align-items:center;justify-content:flex-start;box-shadow:0 2px 12px #00000026}.site-header-logo{display:inline-flex;align-items:center;text-decoration:none}.site-header-logo img{height:38px;width:auto;filter:brightness(0) invert(1)}.hero{text-align:center;margin-bottom:24px;padding-top:8px}.eyebrow{display:inline-block;background:var(--gold-soft);color:var(--firebrick);font-size:11px;font-weight:700;letter-spacing:.12em;padding:6px 14px;border-radius:999px;margin-bottom:16px}.hero h1 .hl{color:var(--firebrick);border-bottom:4px solid var(--firebrick);padding-bottom:2px}.logo-img{display:block;max-width:220px;width:100%;height:auto;margin:0 0 12px}.logo-img.logo-sm{max-width:140px;margin:0 0 8px}.hero h1{margin:0 0 8px;font-size:32px;font-weight:800;letter-spacing:-.02em;color:var(--black)}.hero h1{font-size:36px;line-height:1.15}.sub{margin:0;color:var(--muted);font-size:17px}.card{background:var(--card);border-radius:var(--radius);box-shadow:var(--shadow);padding:28px;border-top:4px solid var(--firebrick)}.progress{margin-bottom:24px}.progress-meta{display:flex;justify-content:space-between;font-size:13px;color:var(--muted);margin-bottom:8px;font-weight:600;letter-spacing:.02em;text-transform:uppercase}.progress-track{height:6px;background:var(--line);border-radius:3px;overflow:hidden}.progress-fill{height:100%;background:linear-gradient(90deg,var(--firebrick),var(--firebrick-light));transition:width .3s ease}.step-title{margin:0 0 6px;font-size:24px;color:var(--black);font-weight:700}.step-help{margin:0 0 20px;color:var(--muted)}.field{display:block;margin-bottom:16px}.field-label{display:block;font-size:14px;font-weight:600;margin-bottom:6px;color:var(--ink)}.field input,.field select{width:100%;padding:12px 14px;border:1.5px solid var(--line);border-radius:8px;font-size:16px;background:#fff;color:var(--ink);transition:border-color .15s,box-shadow .15s}.field input:focus,.field select:focus{outline:none;border-color:var(--firebrick);box-shadow:0 0 0 3px #b2222226}.field-error input,.field-error select{border-color:var(--error)}.field-msg{display:block;margin-top:6px;font-size:13px;color:var(--error)}.row{display:grid;grid-template-columns:1fr 1fr;gap:12px}.choices{display:grid;gap:10px;margin-bottom:8px}.choice{background:#fff;border:1.5px solid var(--line);padding:14px 12px;border-radius:8px;font-size:15px;font-weight:600;color:var(--ink);cursor:pointer;transition:all .15s;text-align:center}.choice:hover{border-color:var(--firebrick-light);transform:translateY(-1px)}.choice-active{background:var(--firebrick);border-color:var(--firebrick);color:#fff}.actions{display:flex;justify-content:space-between;align-items:center;margin-top:24px;gap:12px}.btn{padding:14px 22px;border-radius:8px;font-size:16px;font-weight:700;cursor:pointer;border:none;transition:all .15s;letter-spacing:.01em}.btn:disabled{opacity:.6;cursor:not-allowed}.btn-primary{background:var(--firebrick);color:#fff;box-shadow:0 2px 6px #6e131333}.btn-primary:hover:not(:disabled){background:var(--firebrick-dark);transform:translateY(-1px);box-shadow:0 5px 14px #6e13134d}.btn-ghost{background:transparent;color:var(--ink);border:1.5px solid var(--line)}.btn-ghost:hover:not(:disabled){border-color:var(--black)}.error{color:var(--error);font-size:14px;margin:8px 0 0}.footer{text-align:center;margin-top:24px;color:var(--muted);font-size:13px}.thanks{text-align:center;padding:48px 28px}.thanks h1{font-size:28px;margin:16px 0 12px;color:var(--black)}.thanks p{margin:0 0 12px}.muted{color:var(--muted);font-size:14px}.check{width:64px;height:64px;border-radius:50%;background:var(--firebrick);color:#fff;font-size:36px;font-weight:700;display:flex;align-items:center;justify-content:center;margin:0 auto}@media (max-width: 540px){.hero h1{font-size:26px}.card{padding:20px}.row{grid-template-columns:1fr}.actions{flex-direction:column-reverse}.actions .btn{width:100%}.choices{grid-template-columns:1fr!important}}.agent-page{max-width:880px;margin:0 auto;padding:24px 16px 80px}.agent-hero{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px;padding-bottom:12px;border-bottom:2px solid var(--firebrick)}.agent-hero h1{margin:0;font-size:24px;color:var(--black);letter-spacing:-.01em}.agent-card{background:var(--card);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px 22px;margin-bottom:16px;border-left:4px solid var(--firebrick)}.agent-section-title{margin:0 0 12px;font-size:13px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.06em}.agent-grid-2{display:grid;grid-template-columns:1fr 1fr;gap:10px 12px}.agent-input{display:flex;flex-direction:column;font-size:13px}.agent-input.full{grid-column:1 / -1}.agent-input span{font-weight:600;margin-bottom:4px;color:var(--ink)}.agent-input input{padding:13px 16px;border:1.5px solid transparent;border-radius:10px;font-size:15px;background:#f5f0e6;color:var(--ink);font-family:inherit}.agent-input input::placeholder{color:#9a8e76}.agent-input input:focus{outline:none;border-color:var(--firebrick);background:#fff;box-shadow:0 0 0 3px #b2222226}.script-section{padding:22px 24px}.badge{display:inline-block;background:var(--firebrick);color:#fff;padding:6px 14px;border-radius:999px;font-size:12px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;margin-bottom:14px}.say{font-size:18px;line-height:1.55;color:var(--ink);margin:0 0 14px}.say:last-child{margin-bottom:0}.cue{font-size:14px;font-style:italic;color:var(--muted);border-left:3px solid var(--line);padding:6px 12px;margin:14px 0}.var{background:var(--gold-soft);border:1.5px solid var(--gold);padding:2px 10px;border-radius:6px;font-weight:700;color:var(--firebrick-dark);font-style:normal}.verify{display:flex;align-items:flex-start;gap:12px;padding:12px 14px;border:1.5px solid var(--line);border-radius:8px;margin-bottom:8px;cursor:pointer;transition:all .15s;-webkit-user-select:none;user-select:none}.verify:hover{border-color:var(--firebrick-light);background:#fafafa}.verify.verified{background:#f0f8f0;border-color:#4caf50}.verify .check-box{width:26px;height:26px;min-width:26px;border:2px solid var(--line);border-radius:6px;display:flex;align-items:center;justify-content:center;background:#fff;font-weight:700;font-size:16px;color:#fff;margin-top:1px}.verify.verified .check-box{background:#4caf50;border-color:#4caf50}.verify-text{font-size:16px;flex:1}.outcome-buttons{display:grid;grid-template-columns:1fr 1fr;gap:12px}.btn.big{padding:18px 22px;font-size:17px}.btn-outline{background:transparent;color:var(--black);border:2px solid var(--black)}.btn-outline:hover:not(:disabled){background:var(--black);color:#fff}.btn-sm{padding:8px 14px;font-size:13px}.outcome{padding:16px;border-radius:8px}.outcome.eligible{background:#f0f8f0;border-left:4px solid #4caf50}.outcome.not-eligible{background:#fdf3f3;border-left:4px solid var(--firebrick)}.outcome h3{margin:0 0 12px;font-size:15px;text-transform:uppercase;letter-spacing:.04em}.agent-footer{text-align:center;margin-top:24px;font-size:12px;color:var(--muted);letter-spacing:.04em;text-transform:uppercase}.step-card{min-height:380px;display:flex;flex-direction:column}.step-card .actions{margin-top:auto}.big-say{font-size:22px;line-height:1.5;font-weight:500;color:var(--black);background:#fafafa;padding:18px 20px;border-left:4px solid var(--firebrick);border-radius:0 6px 6px 0;margin:0 0 16px}.tip-box{background:#fffbe6;border:1px solid #f0d97a;padding:12px 14px;border-radius:6px;font-size:14px;color:#6e5500;margin-top:16px}.tip-box strong{color:#4a3800}.summary{display:grid;grid-template-columns:140px 1fr;gap:8px 16px;margin:0;padding:8px 0}.summary dt{font-weight:700;font-size:13px;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);align-self:center}.summary dd{margin:0;font-size:16px;color:var(--ink);word-break:break-word}.agent-input.narrow input{font-variant-numeric:tabular-nums;letter-spacing:.04em;font-size:18px;padding:11px 14px}.chip-row{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:14px}.chip{background:#fff;border:1.5px solid var(--line);padding:8px 14px;border-radius:999px;font-size:14px;font-weight:600;color:var(--ink);cursor:pointer;transition:all .15s}.chip:hover{border-color:var(--firebrick-light)}.chip-active{background:var(--firebrick);border-color:var(--firebrick);color:#fff}.address-row{display:grid;grid-template-columns:1fr 110px 120px;gap:12px;margin-top:12px}.agent-input select{padding:13px 16px;border:1.5px solid transparent;border-radius:10px;font-size:15px;background:#f5f0e6;color:var(--ink);height:auto;font-family:inherit}.agent-input select:focus{outline:none;border-color:var(--firebrick);background:#fff;box-shadow:0 0 0 3px #b2222226}@media (max-width: 540px){.address-row{grid-template-columns:1fr}}.agent-name-bar{display:flex;align-items:center;gap:8px;margin-top:6px;font-size:12px;color:var(--muted)}.agent-name-bar span{font-weight:600}.agent-name-bar input{border:1.5px solid transparent;border-radius:8px;padding:8px 12px;font-size:13px;width:200px;background:#f5f0e6;color:var(--ink);font-family:inherit}.agent-name-bar input:focus{outline:none;border-color:var(--firebrick);background:#fff;box-shadow:0 0 0 3px #b2222226}.combobox{position:relative;max-width:240px}.combobox-compact{max-width:none}.combo-list{position:absolute;top:100%;left:0;right:0;margin:2px 0 0;padding:4px 0;list-style:none;background:#fff;border:1.5px solid var(--firebrick);border-radius:6px;max-height:240px;overflow-y:auto;z-index:50;box-shadow:0 8px 24px #0000001f}.combo-item{display:flex;justify-content:space-between;align-items:center;padding:8px 12px;font-size:14px;cursor:pointer}.combo-active{background:#fff5e6}.combo-selected{font-weight:700;color:var(--firebrick)}.combo-code{font-size:12px;color:var(--muted);font-weight:700;letter-spacing:.04em}.combo-active .combo-code{color:var(--firebrick)}.editable-row{display:grid;grid-template-columns:140px 1fr;gap:12px;padding:10px 12px;border-bottom:1px solid var(--line);align-items:center;cursor:pointer;transition:background .12s}.editable-row:last-child{border-bottom:none}.editable-row:hover{background:#fafafa}.editable-label{font-weight:700;font-size:12px;text-transform:uppercase;letter-spacing:.04em;color:var(--muted)}.editable-value{font-size:16px;color:var(--ink);min-width:0}.editable-value input{width:100%;padding:8px 10px;border:1.5px solid var(--firebrick);border-radius:6px;font-size:16px;background:#fff}.editable-value input:focus{outline:none;box-shadow:0 0 0 3px #b2222226}.mono{font-variant-numeric:tabular-nums;letter-spacing:.04em}.agent-hero{align-items:flex-start}.agent-hero h1{line-height:1.2}.hero-actions{display:flex;gap:8px;flex-shrink:0}.start-card{text-align:center;padding:56px 32px;margin-top:40px}.start-title{margin:0 0 8px;font-size:30px;color:var(--black);font-weight:800;letter-spacing:-.02em}.start-sub{margin:0 0 28px;color:var(--muted);font-size:15px}.btn-capture{font-size:22px;padding:18px 56px;border-radius:12px;font-weight:700;letter-spacing:.02em}.start-name-bar{margin:28px auto 0;max-width:320px;display:flex;flex-direction:column;gap:6px;text-align:center;font-size:12px;align-items:center}.start-name-bar input{text-align:center}.start-name-bar input{background:#f5f0e6;border:1.5px solid transparent;border-radius:8px;padding:10px 14px;font-size:14px;width:100%;font-family:inherit}.start-name-bar input:focus{outline:none;background:#fff;border-color:var(--firebrick)}.btn-danger{background:transparent;color:var(--firebrick);border:1.5px solid var(--line);font-weight:600}.btn-danger:hover:not(:disabled){border-color:var(--firebrick);background:#a41e1e0a}.chip-stack{flex-direction:column;align-items:stretch}.chip-stack .chip{text-align:left;padding:12px 16px;font-size:15px;border-radius:8px}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#0a0a0a8c;display:flex;align-items:center;justify-content:center;padding:16px;z-index:100;animation:fade-in .15s ease}.modal{background:#fff;border-radius:10px;max-width:480px;width:100%;padding:28px;box-shadow:0 20px 60px #0000004d;border-top:4px solid var(--firebrick);animation:slide-up .2s ease}@keyframes fade-in{0%{opacity:0}to{opacity:1}}@keyframes slide-up{0%{transform:translateY(20px);opacity:0}to{transform:translateY(0);opacity:1}}.modal-title{margin:0 0 12px;font-size:22px;color:var(--firebrick)}.modal-body{margin:0 0 16px;font-size:15px;line-height:1.5;color:var(--ink)}.modal-stat{display:flex;justify-content:space-between;align-items:center;background:#fafafa;padding:12px 14px;border-radius:6px;margin:0 0 16px;font-size:14px}.modal-warn{background:#fef3f3;border-left:3px solid var(--firebrick);padding:10px 12px;margin:0 0 20px;font-size:13px;color:#5a1010;border-radius:0 4px 4px 0}.modal-actions{display:flex;justify-content:flex-end;gap:10px}.hint{text-align:center;font-size:12px;color:var(--muted);margin:12px 0 0}kbd{background:#fff;border:1px solid var(--line);border-radius:4px;padding:1px 6px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11px;box-shadow:0 1px #0000000d}@media (max-width: 640px){.agent-grid-2,.outcome-buttons{grid-template-columns:1fr}.agent-hero h1{font-size:20px}.say{font-size:17px}}